Bit Stop Burger – Privacy Policy

We at Bit Stop Burger respect your privacy and are dedicated to safeguarding the private data you provide to us. When you visit our website, use our services, place orders, or engage with us in any other way, we gather, use, and protect your personal information as described in this Privacy Policy. You accept the terms and conditions stated in this policy by using our services.

1. 1. Data We Gather

We may collect the following types of personal information:

1.1 Personal Information You Provide

• Contact Details: Name, phone number, email address, and mailing address.
• Payment Information: Billing address, credit or debit card information, and additional payment details.
• Order Information: Details on the food products you order, your preferred method of delivery, and any specific requirements.
• Feedback & Preferences: Reviews, comments, feedback, and survey answers that assist us in enhancing our offerings.

1.2 Automatically Collected Information 

We could automatically gather specific technical data when you use our website or mobile app, such as:

• Device Details: Device ID, IP address, operating system, browser type, and device kind.
• Usage Data: Details about your usage of our app or website, such as the pages you view, the search keywords you use, and the times you engage.
• Location Information: In order to provide location-based services, including delivery, we could gather geolocation information if you allow location services.

2. How We Use Your Information

The following are some uses for the data we collect:

2.1 Order Processing

• to handle and complete your orders, including handling payments, shipping, and customer service.
• to convey status alerts, updates, and order confirmations.

2.2 Communication with Customer

• To offer customer support and reply to questions, comments, or complaints.
• To deliver announcements, special offers, and promotional communications (only if you have consented to receive them).

2.3 Website & Apps Upgrade

• To enhance our mobile apps and website’s operation, performance, and content.
• To keep an eye on and evaluate trends, preferences, and usage patterns in order to improve the client experience.

2.4 Marketing & Promotions

• Based on your previous interactions with us, we may send you tailored promotions and ads (with your approval, where needed by law).
• To distribute tailored ads on a range of internet channels, including search engines and social media.

2.5 Legal Compliance & Safety

• To fulfill legal requirements, including those related to audits and tax reporting.
• To guard against security risks, stop fraud, and guarantee the security of our users and business processes.